Refund Policy

We want you to be happy with Recall. You can request a full refund within 14 days of any payment, for any reason.

How to request a refund

Email support@recallai.health from your account email address and ask for a refund. We will arrange it promptly.

How refunds are issued

Your purchase is processed by our payment provider, Paddle.com, which acts as the merchant of record. Refunds are returned to the original payment method used for your purchase.

Contact

Recall is operated by Vernon Family (Pty) Ltd, South Africa. If you have any questions about a payment or a refund, email support@recallai.health.